12 Month Guarantee Policy

12 Month Guarantee

All Voltrelle jewellery is covered by our 12 Month Guarantee against manufacturing defects from the date of purchase.

What's covered

• Manufacturing faults or defects in materials
• Plating or finish issues arising from normal use

What's not covered

• Normal wear and tear
• Damage caused by misuse, accidents, or improper care
• Loss or theft

If you believe your item is faulty within the guarantee period, please contact our customer service team with your order number and photos of the issue, and we will be happy to assist you.